At Telephone System Consultants, we believe that the quality of the products we
sell should be directly related to the warranty we offer on those products. Since
today's telecommunication systems have become more complex and software-driven,
both companies and individuals recognize the need to control ongoing costs. TSC
offers a warranty program unequaled in the industry. A one year parts and labor
warranty is standard, but TSC provides a five year parts and labor warranty
on all our voice related products.
All major voice-related components, including cabinets, power supplies, circuit
cards and telephones carry a full five year warranty from the date of installation.
If a part is replaced, there is no charge for the service call or for the parts.
Customers are billed only a nominal $50.00 deductible charge per service occurrence.
Voicemail systems are covered for a period of one year. At the end of the five year
period, TSC provides a service contract that covers all parts and labor. Contract
costs are based on system size and configuration.